Apple calls time on non-customer App Store reviews

According to MacRumors, Apple has removed non-customer reviews from the App Store. When the store first arrived, anyone could review any application, which, far from being a democratising process, merely resulted in idiots ‘reviewing’ applications they’d not downloaded. For example, ProRemote, a remote for people in busy recording studios, got slammed for costing £60+, via a number of quintessential “I haven’t used this app, but…” reviews.

Although removing these braindead comments doesn’t make App Store reviews perfect (every time an app’s price drops, users who bought at a more expensive price flock to the App Store to deploy one-star reviews of doom, and many other ‘reviewers’ don’t seem to understand how a five-star rating system works, offering surreal glowing one-star reviews), it does make it less broken. I’m sure Apple will get slammed by some, arguing the new system is more of a ‘closed garden’ but, frankly, every online reviews system should be like this.

As someone who reviews items professionally, I often find consumer reviews troublesome, since few people have the experience to make worthwhile comparisons. With a DVD, videogame or CD, that’s perhaps not the case, but few people will have used enough monitors, web-design apps, washing machines, TVs or ovens to have a truly informed opinion about where their shiny new purchase fits in the scheme of things. But when you allow non-customers to review anything, the result is always a car crash. Amazon is the most obvious example, with reviews appearing long before items become available (those for upcoming consoles are particularly absurd—a flurry of five-star reviews from the ‘pro’ camp and one-star opinions from the ‘anti’).

So, Apple is to be applauded for its decision. And if the company can deal with keyword-spamming and its underperforming store search over the coming months, the App Store will finally ensure users and developers do a happy dance, rather than grudgingly trudging through the mire for hours, in search of gems.

February 27, 2009. Read more in: Apple, News, Opinions, Technology

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Snippets for 2009-02-24

February 24, 2009. Read more in: Snippets

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Oh my God! Apple killed Kenny! And the South Park app! And common sense!

Apple sinks to new levels of stupid in South Park App Store row

Ever since the App Store opened for submissions, Apple’s been—and this is perhaps the most charitable description—inconsistent. Although I disagree with the regular statements from Apple’s competition about walled gardens (and Ballmer recently arguing, without a hint of irony, that iPhone is stifling innovation, and if only everyone was using Windows Mobile, they’d have more choice), whoever at Apple is dictating policy regarding App Store submission needs a good swift kick in the nuts.

Apple hit the news when it denied Podcaster entry to the App Store last September. The bizarre argument was that it duplicated functionality of an existing Apple app, but not one on the iPhone—instead, Podcaster wasn’t allowed distribution because, in part, it duplicated functionality in the desktop version of iTunes.

Now, however, Apple has descended to new levels of stupid. In development since last autumn, the South Park app has now been rejected without ceremony. Apple’s reasoning? The content is “potentially offensive”.

In itself, this is understandable. But when you look at the iPhone ‘ecosystem’, the decision is nothing short of batsh*t crazy.

Reason 1: South Park episodes are available to buy in full in the iTunes Store, and they happily play on—you guessed it—an iPhone.

Reason 2: South Park may have plenty of somewhat offensive and puerile moments, but that is at least a veneer over a satirical and cunningly intelligent cartoon. That, however, can’t be said of the slew of boob-jiggle and fart apps that Apple’s happily allowed into the App Store of late. Way to be consistent, Apple!

Reason 3: I’m an adult. No, really. Lots of people who own iPhones are also adults. No, no, it’s actually true. To that extent, it’s a bit rich of Apple to take the ‘offensive’ line with a cartoon that’s shown on television—it’s not like Parker and Stone thought: “You know what? Let’s change South Park, just for iPhone! Its new name shall be Gimp Chainsaw Blood Gouge Sex Death Park!”.

So, Apple, with a slightly edgy but perfectly safe app, let people decide for themselves whether to buy it. After all, I suspect the vast majority of people buying a South Park app are actually going to be South Park fans, and they’ll only take offence if it’s rubbish.

The App Store is undoubtedly iPhone’s killer app, but if Apple keeps indiscriminately knifing apps for no real reason—and high-profile ones at that—it’s going to be iPhone’s killer. It’ll only be so long before rivals start to catch up, and although I’ve no doubt that the Microsoft App Store won’t be as good as Apple’s, it’ll be ‘good enough’ for many. If Apple’s still playing the stupid card when that happens, a whole bunch of people will be yelling “screw you guys,” ditching their iPhones and going elsewhere.

February 19, 2009. Read more in: Apple, News, Opinions, Technology

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Snippets for 2009-02-17

  • Mobile phone companies have finally cottoned on to the idea of a universal charger, utilising micro-USB. http://is.gd/jOmV #
  • Vector Tanks just made the App Store. It’s a tribute to the excellent Battlezone, and looks fab. http://is.gd/jPqL #
  • Shamelessly stolen from iguanarama on the MacRumors forum: Tim Cook’s Mac laptop update should be called the CookBook. (Cue: laugh track.) #

February 17, 2009. Read more in: Snippets

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Snippets for 2009-02-13

  • Google posts Mac Chrome images. Quite promising, if not very Mac-like (yet very Google-like). See also: Picasa for Mac. http://is.gd/jqiV #

February 13, 2009. Read more in: Snippets

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