Posts from: Apple

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App Store updating with multiple accounts now designed to make you want to kick a squirrel

“You can not update this software since you have not owned the major version of this software”

A year ago, I asked: when will the App Store learn to count? This question came from me getting App Store update notifications in iTunes and on updating ‘everything’ discovering that updates were still available. In the end, I tracked this down to there being multiple accounts on my machine—in order to see the updates for each account, I had to sign into the account, select Applications from the Library sidebar, and click ‘Check for updates’ at the foot of the Applications page.

For Apple, this is a pretty cumbersome process, but then a lot of things relating to iPhone and iPod touch sync are utterly dire from a UI standpoint (not least the dreadful Applications and Films tabs when you’re managing content on your device). However, I should have kept my mouth shut, because things just got a whole lot worse.

As of iTunes 9.0.3 (at least in my case), all ‘free updates’ for apps are now listed on a single page, but iTunes isn’t intelligent enough to figure out which accounts the apps come from. Therefore, ‘Download All Free Updates’ now cheerfully tells you ‘You can not update this software since you have not owned the major version of this software’ (nice copywriting, Apple). iTunes doesn’t bother saying which apps the dialog relates to, and so you have to click ‘Get Update’ on each individual app, to see if iTunes will enable you to download an update.

Presumably, Apple’s made this change to discourage multiple iTunes accounts on single machines. In my case, I have a US App Store account to redeem promotion codes so I can review apps and therefore promote them and the App Store. For reasons unknown, Apple has yet to realise that people outside of the US might like to have access to promo codes. However, plenty of other people use one Mac with several accounts, and so this change will trip them up, too.

So: well done, Apple. I’m hoping this is a bug, rather than a deliberate decision, but given Apple’s recent history on bizarre decisions relating to the App Store, it probably isn’t.

iTunes dialog

Thanks, Apple, for not noting which of my dozens of app updates I’ve ‘not owned the major version’ of. Also: sack your copywriter and whoever made this dialog.

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Posted: March 2, 2010

By Craig Grannell in Apple, News, Opinions, Technology

HP to undercut Apple iPad price, learns nothing

MacRumors reports that HP execs are to soon meet for discussion regarding pricing and features on the company’s upcoming iPadalike. If the Wall Street Journal is to be believed, HP’s cunning plan is to provide something “similar to the iPad in size and features” but to undercut the Apple device’s price.

Well done, HP—you’ve learned nothing. After all, hardware-oriented willy waving and low price-points worked out so well for you in the PC industry, didn’t they?

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Posted: February 18, 2010

By Craig Grannell in Apple, News, Opinions, Technology

Adobe versus the internet—company blocks Flash threat HTML5 (update: refuted by Adobe)

Update: John Nack of Adobe posts on his blog, strongly refuting the claim.

Since Steve Jobs demoed the iPad, showing quite blatantly that it didn’t support Flash, the backlash has been severe. Lots of (frankly stupid) journos have blathered on about how no Flash spells doom for Apple’s device, forgetting that people don’t care about technology—they just care about what you can do with it. In other words, Flash isn’t important, but the things you can do with it are. Flash is mostly used for games, ads, video and overblown interactive websites. Right now, popular Flash-originated games already exist on the App Store (often for free), everyone hates ads, video services are transitioning to open standards and overblown interfaces can go die in a fire.

But despite what some claim, Apple’s rather brutal stance as far as the web goes isn’t to block competition, but to push open standards, rather than proprietary ones. People forget that Flash isn’t open—it’s just very popular. Somehow, even many geeks are OK with this, despite the fact they rallied against Microsoft’s Internet Explorer for being in much the same position fairly recently.

Perhaps the difference in reaction to Microsoft and Adobe was down to the former’s appalling business practices, using its ‘unfair’ advantage to bully the competition into submission. Sadly, it appears Adobe’s now overstepped this mark. Various sources reported yesterday that Adobe has blocked the latest publication of HTML5 (AppleInsider), the standard that could knock Flash down a peg or 20.

This revelation comes off the back of months of regular comments from Adobe about the importance of supporting open standards. Nonetheless, if there’s any truth to the linked article (and similar ones doing the rounds) it appears Adobe’s narked about the ‘canvas’ element in HTML5, which is a direct threat to Flash. What Adobe should do is start work on some amazing authoring tools to create content for HTML5, rather than trying to slow its ascent and keep Flash in the spotlight for longer. As Microsoft will tell you, a company can only hold back the tide for so long, and the tech community holds grudges for many years.

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Posted: February 15, 2010

By Craig Grannell in Apple, Design, Technology, Web design

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