When will the App Store learn to count?

Given how much care Apple usually puts into its products, and especially into the small details, it’s amazing that the App Store’s ability to count is worse than Sesame Street’s resident vampire after a full-frontal lobotomy.

The iPhone’s App Store app is terrible at doing this, regularly flagging a certain number of updates and getting the total wrong. But iTunes is even worse. The Applications sidebar item will cheerily tell you about new app updates, you’ll click it, and you’ll then be told no updates are available. Cleverly, the Applications icon won’t then update, sticking to its guns that there are updates to be had, despite the fact there clearly aren’t.

This morning, the farce was in full swing. “One app update,” exclaimed the Applications item. I click it. There are six items ready for download. Duly downloaded, the App Store happily tells me there are no more updates. Inexplicably, the Applications item now claims there are two apps ready for download.

This probably sounds needlessly picky (and, to some extent, it is), given that no other company has come close to emulating the App Store (and, frankly, I think few will, even in the long term). But it’s hard to always sing the App Store’s praises when the damn thing can’t even count.

UPDATE: Purely by chance, I today discovered that this ‘quirk’ is down to there being multiple accounts on my Mac. Although one account was up to date, another had apps ready for download. Of course, iTunes doesn’t actually bother telling you this might be the case, and so it’s still a black mark for Apple, for an unusually unintuitive UI decision.

iTunes counting

So, do I have two downloads ready or none at all, App Store? TELL ME!

April 10, 2009. Read more in: Apple, Opinions, Technology

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Google Street View cars finding it tough in Britain

Google Street View has been a controversial development. Most people seem initially excited by it, right up until the point where they use it and find on display their car, their garden, their house, and, sometimes, their front rooms.

In the UK, the response has been largely negative, perhaps due to Labour increasingly turning the country into a surveillance society. However, in today’s BBC article, Villagers challenge Google camera, Google makes a particularly weaselly statement:

“Imagery is taken on public property and is no different from what any person can readily capture or see walking down the street.”

Technically, this is true—Google’s car drives along public roads, and takes photos that anyone could take. But this ignores the all-inclusive nature of the photography—I doubt ‘anyone’ could take the sheer number of photos the Google car does, even in a single town, without massive investment.

Also, I bet if ‘anyone’ tried to emulate Google, either driving or walking around a major town, taking dozens of photos every few metres, and subsequently published them online, they’d be arrested, not defended, by local police forces.

April 3, 2009. Read more in: News, Opinions, Technology

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The mothballing of traditional media—when digital strikes

A couple of days ago, Josh Marshall’s article about his Kindle on Talking Points Memo got me thinking. He relates how on experiencing the device, he surprisingly got sucked into using it, which was subsequently followed by a dark epiphany:

“In our living room we have two big inset shelves where I keep all the books I feel like I need or want ready at hand. And last night, sitting in front of them, I had this dark epiphany. How much longer are these things going to be around? Not my books, though maybe them too. But just books. Physical, paper books. The few hundred or so I was looking at suddenly seemed like they were taking up an awful lot of space, like the whole business could dealt with a lot more cleanly and efficiently, if at some moral loss.”

This is the kind of statement I’d have scoffed at a few years ago, but we do seem to be rampaging ever onwards into a digital-only future regarding media. Newspapers are struggling, being replaced by online equivalents. The CD is clearly on its last legs, about to be obliterated by digital formats for all but those in the niche space. And although video has resisted this transition, things are on the move, and it’s clear that a combination of bandwidth and storage issues is the only thing holding this particular shift back.

And so, wither books? Almost certainly, and largely for convenience. As living spaces get smaller and the amount of crap we own grows, space is at a premium. Although I’m a staunch buyer of CDs, I almost never play them, instead ripping them to a Mac and playing the music back via iPods and amps. I keep threatening to put our CDs in the loft, but at that point, why bother even buying new CDs in the first place? (And, yes, I’m fully aware that online music purchases are generally in compressed format, but for the most part the formats are now in a decent enough quality that I can’t tell the difference, and most music is mixed so poorly and compressed so heavily that it makes no odds anyway.)

The danger, of course, is in terms of longevity. In moving from physical product to digital-only, we’re in danger of creating very temporary history. Already, people are finding that digitally printed photos often fade frighteningly quickly, massively at odds with faded but still perfectly visible black and white photos from the early portion of the last century. And digital file formats rapidly change and evolve. JPEG and MP3 may be dominant today, but what about in ten years? What about in 100? Are we rapidly moving towards a time where everything we create will be potentially lost within a few generations, all in the name of convenience?

March 31, 2009. Read more in: Opinions, Technology

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Newswiped: Brooker becomes Morris talking about Morris

This is the news!

Being late to the party, I just watched Newswipe while eating breakfast, thereby setting myself up to be thoroughly confused for the rest of the day. Superficially, the show is like a news-oriented version of Brooker’s first-rate TV-bashing Screenwipe being smashed into The Daily Show with a hammer.

Although superior to previous BBC4 Daily Show wannabe The Late Edition—primarily a vehicle for Marcus Brigstocke to be smug and patronising, and Steve Furst to be as unfunny as humanely possible—Newswipe at times left me bewildered, and may just be the instrument that propels reality into a whirling vortex of postmodern news doom.

The problem with Newswipe is the news itself. When Chris Morris parodied the genre, in 1994, via The Day Today, he was remarkably prescient, but still able to stroke the absurd stick until it burst, exaggerating every aspect of the news to comic effect. Unfortunately, the news subsequently became The Day Today. While idiots in 1994 somehow mistook the Morris show for real news (“Sacked chimney sweep pumps boss full of mayonnaise”/”Headmaster jailed for using big-faced child as satellite dish”), today, you’d be hard-pressed to tell the real from the fake, such is the flash, sound-bite-oriented, ratings-grabbing and absurd nature of modern news broadcasting.

And so with Brooker, the show begins with him being Chris Morris (the newsreader and the comedian), talking in Chris Morris fashion about real news, which is being portrayed in a manner like The Day Today, without irony, and continues to dissect news broadcasts that look like they’re written by Chris Morris by highlighting the absurd nature of them by sometimes being Chris Morris and by sometimes being absurd.

Overall, the show—bar the odious poetry section—is still worth a look. Brooker’s entertaining, and he briefly waggles his fact muffin to debunk a few of the wilder news claims. But I couldn’t help feeling that the show is almost redundant. The news has become a parody of itself, and trying to create a comedy vehicle around it (albeit one concentrating on satire and deconstruction) results in the frustration of a show being slightly drier and more serious than what it’s reporting on, which is supposed to be dry and serious in the first place, but isn’t.

It’s enough to make your brain hurt.

March 27, 2009. Read more in: News, Opinions, Reviews, Television

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Assumption versus clarity in road-crossing design

The BBC reports that London mayor Boris Johnson is planning changes to the iconic road-crossing symbol. Once, both signs and usability were very similar in a huge range of countries, and in the UK you grow up learning that ‘a little green man’ means ‘walk’, and a red man means ‘walk only if you fancy getting run over’. (Of course, some countries have alternate crossing icons, including the USA, which unfortunately often favours using English—walk/don’t walk—in favour of language-independent icons.)

In recent years, I’ve noticed a surprising and disappointing trend towards diversity. When Fleet high street (Fleet being the town in Hampshire where I live) was revamped, so were the crossings. Rather than looking across the road at the ‘icons’ to see whether it is safe to cross, you now have to look towards the symbol on the same side of the road as you. I’m sure someone somewhere surmised that this was a more logical thing to do, but convention has long been otherwise, and I’ve watched people in my town—particularly young children—struggle with this upheaval.

In London, Johnson is planning on taking things further, replacing the standard icons with a countdown timer, primarily to hurry people across the road. However, with existing iconography so ingrained and clear, there’s a massive danger that pedestrians will have to revert to assumption when it comes to safely crossing. In general design, such as icons on websites, assumption is never a good thing and can hamper usability. But in road systems, it’s downright dangerous.

March 12, 2009. Read more in: Design, News, Opinions

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