Charlie Brooker in The Guardian:

Here’s a familiar, mundane scenario: you’ve got an iPhone with loads of music on it. And you’ve got a laptop with a new album on it. You want to put the new album on your phone. But you can’t hook them up and simply drag-and-drop the files like you could with, ooh, almost any other device. Instead, Apple insists you go through iTunes.

This is a pretty common argument against iTunes, but one I’ve never fully understood. Yes, iTunes is sluggish and a pain in the arse sometimes, and, yes, Apple could do more to detach its iThings from the desktop using some kind of wireless sync (rumoured in an upcoming iOS update), but drag and drop? Really?

The thing is, music management is one of the few things iTunes remains really good at. When you rip a CD, it helpfully organises everything and shoves the digital files in a logical location (something you can stop it doing, if you’re, for some reason, turned on by the prospect of dragging folders around your OS’s file system). If you’ve a large collection, it’s easy to search, and you can rapidly create smart playlists, based on complex criteria (or, if you want more control and have loads of time to waste, you can revert to drag and drop, to standard playlists). These days, I use a combination of playlists to determine which music ends up on my devices, because it’s quicker and more efficient to do so when there’s 90 GB of music lurking on my Mac.

Without iTunes, I’d rarely—if ever—bother to update the music on my devices, because it’d be too much hassle. And without playlists that block recently played tracks, I’d likely end up playing the same old stuff all the time, rather than continually rediscovering old favourites.

So, yeah, iTunes is mostly a bit crap, and it could make things a whole lot easier in many ways, but it’s still a great means of managing your music and the music you shove on to your iThings.