What on Earth Happened to BlackBerry, by Farhad Manjoo over at Slate Magazine, nicely sums up why RIM’s having trouble coming to terms with the current era of mobile technology:

When they talk about RIM’s strengths, the company’s leaders like to point to their “CIO friendliness.” The trouble is, being friendly with CIOs doesn’t matter as much as it used to. Nowadays people don’t ask the tech guy which mobile gadgets pass muster. Instead, tech guys look to employees to decide which gadgets to support. RIM’s strategy—to infiltrate companies as a first step to becoming a mass-market hit—has been eclipsed by the Apple approach, which is to infiltrate schools and homes, and then hope that regular people nag their IT guys to let them use iPads at work, too.