The Panic report — on App Stores and revenue
The latest Panic blog post provides insight into the previous year at one of the best developers for Apple software. In 2014, Panic released a bunch of new things, including Transmit iOS — an app I believe defines the platform.
However, the more interesting part of the post goes into some depth about the challenges Panic faced, most of which were down to Apple. Without iOS upgrades, the company felt forced to issue Prompt 2 as a brand-new app (and was relieved there was no backlash); Coda left the Mac App Store, because Apple’s restrictions are too severe; and Transmit iOS lost and then got back iCloud export, in part due to a PR shitstorm — countless sites helpfully pointing out how asinine Apple’s decision had been.
Apple always argues “running to the press” is just about the worst thing a dev can do when an app is hobbled by a rule Apple might have just made up without really thinking it through, but Panic’s not alone in saying
the “bad PR” version of the app dispute process is monumentally more effective [than dealing with it offline]. Which is a shame.
And it is. This should be food for thought for Apple, as should Panic’s final challenge: low iOS revenue. Although units sold in November 2014 were roughly even across OS X and iOS, the revenue split was 83/17 in OS X’s favour. Panic had some thoughts about why:
1. We’re not charging enough for our iOS apps. Or Mac users are simply willing to pay more for apps. Or both.
2. We’re not getting the word out well enough about our iOS apps.
3. The type of software we make just isn’t as compelling to iOS users as it is to Mac users. Our professional tools are geared for a type of user that simply might not exist on the iPad — admins and coders. We might have misjudged that market.
I’d agree with 1 — although this is common with cross-platform devs, given that most price iOS apps way lower than OS X equivalents, even if they’re broadly similar —but make an addition to 3: yet. As in: “Our professional tools are geared for a type of user that simply might not exist on the iPad — yet“.
It strikes me that an iPad and keyboard remains a great set-up for doing website work, especially when away from home. But Panic’s trailblazing — the iPad still hasn’t really found its place for a lot of people, and many professionals inevitably drift back to Macs after flirting with the iPad for a while. (Personally, I want to use mine more, but I’m simply more efficient on the Mac, and with writing rates having been stagnant for a decade now, the speed at which I can write and edit copy is important. I do far less web work these days, but the same’s largely true there as well.)
I’m not sure what the solution is to Panic’s complaints and grumbles, but it should worry Apple that one of the best OS X and iOS developers is pulling away from the Mac App Store, rolling its own solutions rather than using the likes of iCloud, and mulling over the feasibility of any further ‘huge’ iOS projects.
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