Tesco rolls out free Wi-Fi and its customers price-check, which Tesco recently said was ‘illegal’

The Next Web says Tesco is rolling out a free Wi-Fi service in its UK Tesco Extra stores, powered by O2. The chain offered a statement:

So far, customers have been using it to read product reviews and compare prices while they shop.

This being the same Tesco which argued with a Guardian journalist writing down prices in September:

You’re not allowed to do that. It’s illegal. […] It’s illegal to write things down and you can’t take any photographs, either. If you want to check the prices, take the item to the till and pay for it there. The price will be on the receipt.

A manager clarified the latter point:

Look, it’s company policy, you’re not allowed to do it

So: left hand/right hand, change of heart, Tesco Extra only, or Tesco oddly saying “well, you can use an iPhone to check prices, obviously, but if you write anything down, we’ll kick your face off?

 

December 5, 2011. Read more in: Technology

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Microsoft to maybe almost get it right regarding tablets

ZDNet‘s Mary-Jo Foley:

Back in September, there was controversy as to whether Microsoft planned to allow “Desktop” (non-Metro) apps to run on Windows 8 ARM-based tablets. But I was told they would, and, indeed, the Softies and partners showed off the Desktop app on ARM tablets at the Build conference.

This was, by some parties, considered a very bad idea, given that Windows apps would run like crap on a tablet, but anyway.

However, if my Windows Weekly co-host Paul Thurrott is right, Microsoft has rethought that plan and is leaning toward cutting the Desktop from Windows 8 ARM tablets. That would mean only Metro-style apps would be supported on that platform.

This is a big ‘if’, given Microsoft CEO Steve Ballmer’s massive hard-on for all things Windows.

If Microsoft does do away with the Desktop App on ARM, it also would mean — unless Microsoft also changes its strategy for x86/x64-based Windows 8 tablets — that Windows 8 will be different on different hardware.

It would also mean that it would be bloody stupid to call it Windows 8, in the same way it wouldn’t make a great deal of sense to call iOS ‘Mac OS X’. But, you know, Ballmer.

In January (Wired):

Whatever device you use, now or in the future, Windows will be there

And last month (Business Insider):

We are in the Windows era — we were, we are, and we always will be.

Foley, again:

I don’t hate the idea that Microsoft might pull the plug on the Desktop App on Windows 8 ARM tablets. In fact, I think it’s the right thing to do if Microsoft and its partners want to position ARM-based Windows tablets as more of a true iPad competitor.

It’s precisely the right thing to do, not least because the Metro interface is pretty good and, crucially, not a half-baked iOS rip-off. It offers something different. But, as stated earlier:

Windows 8 will be different on different hardware

On tablets, it won’t have Windows. It won’t really be Windows. And a great deal of people who use Windows don’t even like Windows—the name is roughly synonymous with “ARGH! YOU PIECE OF JUNK! WHY DO YOU KEEP DOING THAT? ARGH! I’M GOING TO THROW YOU OUT OF THE WINDOW! NO! HANG ON! I’M GOING TO CHOP YOU UP AND FEED YOU TO WOLVES!”

To that end, Microsoft, why not cut the cord entirely, and present your next-generation tablet system as something truly new, rather than a system shackled to the past?

December 2, 2011. Read more in: Technology

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Apple confirms Siri not ‘anti-abortion’

A chunk of the internet growled at Apple yesterday over its Siri feature being ‘anti-abortion’, and I suggested it was probably not intentional. Sure enough, Apple has now responded, and it’s confirmed that this issue is a “glitch”:

Our customers want to use Siri to find out all types of information, and while it can find a lot, it doesn’t always find what you want. These are not intentional omissions meant to offend anyone. It simply means that as we bring Siri from beta to a final product, we find places where we can do better, and we will in the coming weeks.

I can’t say I’m surprised by this, but I will happily admit I’m glad.

December 1, 2011. Read more in: Apple, Technology

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Is Apple’s Siri feature anti-abortion?

Articles on MobileBeat and Amadi Talks have sparked an online row that Siri—and by extension Apple—is anti-abortion. This is on the basis that Siri does not respond successfully to questions about abortion clinics or abortion itself. If this really is the case, then Apple’s position here is at odds with its relatively liberal stance. Apple employees took part in pro-LGBT It Gets Better, for example, and it’s to participate in World Aids Day (The Loop); a blanket ban on pornography through the App Store is the only outright ‘moral’ clampdown I can think of.

There are also some things to bear in mind before attempting to rip Apple’s board a new arsehole over this issue (or, if you’re anti-abortion yourself, congratulating the company):

  1. Siri is still in beta. The software is full of holes. If you’re outside of the USA, you cannot even search for any businesses. Even in the USA, it’s full of bugs and often misinterprets input.
  2. Siri isn’t intelligent. Arguments about Siri being anti-abortion and misogynistic appear to have some credence when you’re mindful that it can reportedly infer someone’s demands to go to a strip club, and yet it ignores abortion terms. But Siri’s about one step up from a 1985 Infocom text adventure. The lack of understanding about abortion could easily be a hole in the feature’s ‘understanding’, or something that hasn’t been added, or something that a male-oriented team didn’t realise was important enough to correctly or fully define.
  3. Siri often uses generic answers. One comment I’ve seen is that Siri answers “I just am” if you ask: Why are you anti-abortion? This isn’t confirmation about anything, given that Siri offers the same answer if you say: Why are you a penguin?
  4. You can send Apple feedback. If you believe Apple’s in the wrong and doubt any of the possible reasoning I’ve offered (or simply want to ensure Siri is updated accordingly), visit the Apple website and offer some constructive feedback.

If Siri comes out of beta and it’s clear Siri’s still treating the term ‘abortion’ as a business (as it currently does when you ask “What is abortion?”, although “Define abortion” brings up a short description via Wolfram Alpha) and essentially blocking results to centres and institutions that Google and Bing offer, fair enough: there’s clearly something very wrong at Cupertino. For now, though, I’d argue Amadi Talks offers a perfectly sensible perspective on the issue:

Is this the most terrible programming failure ever? No. Is this worth a boycott of Apple? I don’t think so. What it is, however, is a demonstration of a problem. Especially when certain topics seem to be behind a black wall where information that’s readily available online is not being “found” or presented. This is something that Apple and/or Wolfram Alpha need to address and rectify.

In other words, don’t go crazy just yet, but this is something Apple needs to address.

November 30, 2011. Read more in: Apple, News, Technology

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What’s a Game Really Worth?

Devin Wilson asks on Slide to Play: what’s a game really worth? He initially, rightly, argues that people will bitch about spending a few bucks on an iOS game, yet will happily pay the same for a sandwich. And he complains about developers “bellyaching” about the race to the bottom, fighting for 99-cent scraps along with myriad other developers, before idly wondering if microtransactions/freemium or “any other pricing model” might be better.

The article dramatically smacks into a wall when Wilson mentions an essay by Jason Rohrer about the

absurdity of selling digital copies, which is—of course—exactly what game publishers have done for as long as most of us can remember

Well, not quite as long as most of us can remember, whipper-snapper. I remember when videogames came on cassette tapes, but anyway:

Rohrer’s writing thankfully isn’t a call for piracy, but it’s definitely enough to make you question the nature of the games business. What is it that we’re really paying for?

There’s a clear problem for some people in understanding that things that don’t have a tactile product that you can hold and, when necessary, hurl at next door’s cat when it’s taking a shit in your garden, have value. The value—what you’re paying for—is in the consumption and the experience. A game is still a game, regardless of whether it comes inside a piece of plastic or as a collection of ones and zeroes fired at your electronic device over the magic of the internet.

There’s already been some debate about this in light of the used game market, but we can almost certainly agree that a digital copy (which itself can be copied at no detriment to the original and practically zero cost) has—if nothing else—a slippery value.

From my statement above, you’ll note that I disagree with this. If anything, I’d argue a digital copy’s value is—when DRM is non-existent or applied in a non-hateful manner—far from slippery. That I can play my copy of Exciting iOS Game on my iPad, iPod and iPhone without paying any extra money to do so is fantastic. With iCloud, progress can seamlessly shift between devices, too. This is beneficial; this is added value. It’s not ‘slippery’ value. Still, it’s clear that quite a few people these days really don’t see any value in non-tangible products, and that’s a pity. The assumption that everything online is—or at least should be—’free’ is a big problem.

If I buy an app for $2.99 on my MacBook Pro, then put it on both my iPod Touch and iPad, these individual instances of the app don’t seem like they’re now worth just one dollar each just because it’s 3 dollars spread across 3 devices. At the same time, I don’t now have $9 worth of content, because then I’d just be printing money in a sense.

The value is in the ability to freely duplicate. Likewise, when I buy a downloadable album, the fact I can play that on any musical device I own increases its value. It’s impossible to put a set figure on this value (and to do so misses the point), but it’s an odd argument to suggest digital copies somehow make anyone question value, or that you need to somehow divide up the cost of a fixed-value purchase between the items you install it on.

It seems, then, that the entire business of games is quite possibly a sham! Even Apple’s overhead doesn’t make sense in terms of valuation: they can afford to distribute free apps for no cost to the developer.

If games have no inherent monetary value, then it must be the case that it is only by the generosity of those who don’t want to circumvent the normal channels of distribution that any developers make any money at all!

There are some serious leaps of logic here. “If games have no inherent monetary value”? From whose claims? Wilson’s, by making the argument without anything much to back it up? And to suggest that it’s “generosity” to not bootleg content is reprehensible. It might be easy to break the law these days when it comes to copying games, music and movies, but you’re not being “generous” in paying for these things—you’re simply acting within the law and, to some extent, supporting the people who made them. Kill the revenue stream and you wave goodbye to all these things.

Recently, Adam Saltsman wrote a blog in which he described microtransactions as “contrived” and “unethical”. This coming from the man who refuses to drop the $2.99 price of Canabalt for iOS, a repetitive, two-year-old game that’s absolutely free to play as long as you’re on a device that runs Flash.

Wow, what an absolute git Saltsman is. Imagine: he made a game and set a price for it, and he’s refused to drop that price! Man, I want to kick his face off, because— No, actually, it’s his game, right? It’s his decision what to price it at? And is the insinuation in the quote that Saltsman is being a hypocrite for calling microtransactions “unethical”, because he refuses to drop the price of his “repetitive, two-year-old game”? Because it sure sounds like it.

The source code is free to download as well! I don’t think Canabalt is bad (quite the opposite), nor do I mean to merely attack Saltsman (whom I respect), but his pricing model is no more logical than the practices he describes as “extortion”.

The problem is that a whole ton of freemium games are dodgy as hell when it comes to pricing. That’s not to say standard pricing doesn’t lead to questionable value propositions at times, but freemium is very often bait-and-switch. For every game that’s a demo (a few levels for free, and then a price to unlock the rest of the game), there are dozens of games that effectively force you to buy in-game currency to get anywhere in the lifetime of this universe. Sure, you can technically churn your way through without dipping into your bank balance, but only if you’re some kind of masochist.

It’s also worth noting that this is the kind of game Saltsman was rallying against in his post. He said:

Games that […] abuse [achievement] checklists and include In-App Purchases, are deliberately contriving their designs in the worst way in order to extort money from players, which is unethical and unacceptable design practice.

Wilson sums up his article as follows:

I like good games, and I think game developers would probably tend to make better games if they didn’t have to worry about their empty stomachs and overdue rent. Game makers undoubtedly need to get paid, but putting an absolute monetary value on a digital game doesn’t seem possible.

I really don’t see why not. Why is gaming so fundamentally different from everything else you buy? It’s extraordinarily rare beyond a PR stunt to have record artists let people pay whatever they want for an album. And I don’t pay my supermarket what I want to for my shopping. The enjoyment of a game might well often be subjective, but a single up-front price (or a free game with a single IAP) at least provides no scope for confusion nor is there any contrivance to get you to buy your way through the game instead of grinding. You’re paying a fixed fee for a certain amount of entertainment—and that’s it.

November 29, 2011. Read more in: Gaming, Technology

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