The Apple tax and the Mac v. PC argument (again)
Microsoft’s latest advertising campaign is a slightly odd one in many ways—it thrusts dollars into the hands of normal people (well, actors acting out the role of normal people) and gets them to buy a new computer. Obviously, they look at Macs, spit on them and grab a PC. At the same time, Microsoft continues to crow about the so-called ‘Apple Tax’.
Aside from the obvious danger in an advertising campaign that puts forward the argument that the only benefit your product has is price, the Apple Tax argument is one that holds little water when explored fully. Unfortunately, it’s often hard to put into words a succinct argument why the Mac side is typically better, and therefore why someone can justify spending more on what many people initially see as the same thing—‘just a computer’. Phrases like “it’s just better” and “you won’t get it until you try it” only work when someone has tried it and then tries to convince someone else to ‘cross over’ at a later date.
One of the better attempts of recent times arrived yesterday, courtesy of Harry McCracken in his article Eight Reasons Your Next Computer Should Be a Mac. He says: “Next time I encounter a Microsoft executive tsk-tsking about the onerous ‘Apple Tax’ imposed by a Mac’s needless glitz, I’m tempted to ask him what car he drives—and whether he chose the model with the cloth seats and hand-cranked windows, or one with a few creature comforts.”
The thing is, even this argument often falls on deaf ears, which makes me ask the following question: why are computers still considered dreary, strictly functional devices to so many people? When consumers have the money, they want a flash car with nice stuff, a decent mobile phone with bells and whistles, a good-looking television, and a sparkly watch. They don’t want the near-junked car with manual windows, the mobile phone that barely manages to make text messages, a TV from the dark ages, and a 1980s Casio digital watch.
With computers and the internet becoming near ubiquitous in so many people’s lives, it’s strange that so many people, as Stephen Fry put it when I interviewed him, “spend their lives in front of a screen […] in a Windows environment, the equivalent of a ‘sick building syndrome’ office, with strip lighting, ugly furniture and no freshness, sexiness or imagination in design. People are dragging out their lives in the computer equivalent of a sink estate and no-one questions it.”
I regularly question it, but I still haven’t found any answers.
Hmm. Well, you’re not actually arguing here that there isn’t an Apple Tax, but simply that you’re getting more for your money. And the problem is, that doesn’t actually run counter to what the MS ads are about.
The MS ads hit Apple in its weakest spot: the lack of choice when buying a Mac. Want a 15in screen? Great- here’s the MacBook Pro. But what if you want a 15in screen, but don’t need a supercomputing powerhouse with two graphics cards? Tough – pay £1,600 or go home.
Is that an Apple Tax? Sort of – after all, if you do end up paying £1600 for a machine which you’ll never push to its limits, you’re spending way more than you should be.
Mm. I’m not being as argumentative as usual, nor as coherent. It’s Monday.
But I think the problem I have with Microsoft’s advertising and the usual “Macs are soooo expensive” drivel blurted out by the tech press is, as I was trying to get at, that they never mention the value prospect. And there really is still that mindset of people paying more than the bare minimum for TVs, mobile phones, cars and even toasters. But when you make the same arguments for computers, they seem to align them with hammers and sink plungers.
You can get a good spec PC for around £500. A similar spec Mac might cost £1600 (not 100% on those prices). Thats more then double the price.
If I was to buy a car, I would like a few creature comforts, as the article mentions. However, I would not be willing to pay double the price for it.
I recently bought a toaster. I got a good model with some really nice features which was about 15% more then a basic model. Again, not double the price.
Another point is that a lot of people simply don’t like Macs. I use a Mac and a PC everyday and I much prefer the Windows PC. The Mac is nice to look at, but I actually find the PC much easier to use. Windows allows users to customise their environment much more than a Mac (unless you understand the command line, which not many people do). The big thing in favour of the Mac is that it is Unix based and therefore much more stable then Windows.
Anyway, I don’t want to turn this into a PC vs Mac argument. I just want to point at that value for money is important and a Mac does not represent value for money. I might be prepared to pay 10 to 20% more for a Mac, but not 100% more. Until Apple addresses that issue, I don’t see a Mac ever being mainstream.
What Ian said regarding costs is the main issue, not the costs themselves: Apple has a limited range of models, and so there will almost certainly always be roughly equivalent Windows-based PCs that are cheaper.
However, on a like-for-like comparison (when you compare Apple and Dell laptop, for example, or an iMac with any one of the many iMac rip-offs), Macs are usually within shouting distance. It’s certainly not a comparison between £500 and £1600, unless you’re looking for something very specific.
I had my first Mac in 1984 and went through a few generations before reluctantly switching platforms because in work I was stuck with a PC. In retirement I am considering doing a reverse switch. Quality will out for me and I know that I can look forward to less trouble as a Macuser. My cars always have as many extras as I can justify in the purchase spec. As long as the PC is associated with MS and Windows it will always fair poorly in the JDPower stakes. In the past the main concern of the ‘journos’ has been the great divide between the choice of software for the PC and the apparent lack of it for the Mac. Photoshop began on the Mac and that platform also spawned the finest database in Filemaker, so my point would be – who needs vast choice when the programs that are available are superb. GjR
Given that there are thousands of apps available for the Mac, I’d say there’s a vast choice. There are some limitations in very specific areas of business software and things like CAD, but in most areas you’ll find the Mac not only well catered for, but with a superior ‘indie’ developer scene. Enjoy your ‘reverse switch’ should you choose to do it.